Nikhil Vaman Siddhaye

Welcome to my Professional Portfolio

About Me

With over 14 years of unwavering dedication and meticulous expertise in the IT/BPO industry, I've consistently delivered results-driven work while leading programs, managing projects, and orchestrating operations. My skill set spans from Program Management to Six Sigma Methodology, Quality Assurance to Team Development, ensuring organized implementation and tangible outcomes.

Having honed my abilities in esteemed organizations like Accenture Solutions Pvt. Ltd. and Infosys BPO Ltd., I bring a wealth of experience in analysis, problem-solving, and cross-functional collaboration to the table. From my beginnings as an Executive to my current role as a PMO Senior Analyst, I've garnered accolades for my dedication and results-oriented approach.

Armed with effective communication, strong organizational skills, and a penchant for innovative solutions, I am poised to propel any organization's vision forward with dedication and ease. Explore my portfolio to witness the depth of my expertise and commitment to excellence.

This portfolio serves as a testament to my unwavering commitment to excellence in the IT/BPO industry. I look forward to leveraging my expertise in Program Management, Project Management, Operations Leadership, PMO Management, Process Improvement, Six Sigma Methodology, Quality Assurance, Team Development, Cross-functional Collaboration, Data Analysis, Change Management, Sourcing, and Time Management to contribute to the success of future endeavors. I am dedicated to continuously pushing the boundaries of innovation and dedication.

Nikhil Vaman Siddhaye

Nick Name: Nikhil

Email: nikhilsiddhaye@gmail.com

Mobile: +91 9158888006, 8390054189

Location: Wagholi, Pune

My Skills

Having worked within the industry for over 14+ Years, I have developed a wide range of skills that would meet, and exceed the expectations for the role.

I would relish the opportunity to bring this level of success to your company. If you would like to get in touch to discuss my application and to arrange an interview, you can contact me

AREAS OF EXPERTISE


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Well versed with


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Language Skill

Language is absolutely central to your learning: without it, you cannot make sense or communicate your understanding of a subject.

  • English
  • Hindi
  • Marathi

My Exprience

14+ Years Exprience

Above and beyond my experience and capabilities I have been commended for my high level of interpersonal skills and my naturally engaging personality. My motivations include learning new things, the challenge of meeting the needs of an organisation, and ensuring high-quality outcomes.

Accenture

As PMO Senior Analyst

Accenture Solutions Pvt. Ltd
Feb’2019 – Till Date



Key Result Areas:

  • Supervising a team of 10 resources and ensuring efficient task delegation and performance management.
  • Handling resource allocations across the entire account and ensuring optimal resource utilization.
  • Facilitating project confirmations and monitoring bench resources effectively.
  • Overseeing the monthly client invoicing process for the entire account to ensure accuracy and timeliness.
  • Managing the SPACE Management Portal for project-wise floor allocations.
  • Tracking monthly attrition summaries and implementing strategies to mitigate attrition.
  • Maintaining records in MSRs for the account and ensuring data accuracy.
  • Managing the Demand Management System to track account requirements and allocate resources accordingly.
  • Updating various reports, portals, and system details to keep information current and accessible.
  • Managing subcontractors and ensuring compliance with contractual agreements.
  • Overseeing DL maintenance for the entire account to ensure operational efficiency.
  • Ensuring compliance with Disaster Recovery Action and Response Team (DART) procedures for offshore and onsite employees.
  • Tracking visa records for all onsite employees and ensuring compliance with immigration regulations.
  • Collaborating with HR, Admin, and Finance departments for new project proposals and resource planning.
  • Assisting in internal, external, and client audits to ensure compliance with established processes and standards.
Infosys BPO Ltd

As Technology Support Specialist (Level 3A)

Infosys BPO Ltd. TSO Group
Mar’2007 – Jul’2016



KRA

  • Handled the IT Telecom & Operations and led a team of Telecom domain engineers
  • Managed entire Telecom & Infrastructure for all business teams across India, US, UK Global delivery Centers
  • Led the team on successful implementation of several IT-related projects
  • Handled the tasks on Designing, Planning, and Implementing Avaya architectures for Internal and Client Services
  • Responsible for analyzing and assessing Telecom & Architecture requirements, determine optimum, cost-effective solutions
  • Implemented Secured HA connectivity using redundancy Technology Control Management system
  • Implemented and Managed Survivability service availability which runs with LSP and ESS
  • Implementing and Managing IP-Telephone related query, Avaya CM, SM, AES, Nice, AVP queries and issues
  • Responsible for Telecom-related Change Management, Incident management and Mock drill and managing Support Partner

ACHIEVEMENTS

  • Received the SPOT Award twice for spearheading impactful process improvement initiatives.
  • Recognized twice with the Individual Extra Miler Award for consistently delivering outstanding performance within the team.
  • Honored twice with the Team Extra Miler Award for contributing to exemplary team performance.
  • Acknowledged with the Team of the Quarter Award for pivotal support rendered to a critical project within a tight timeframe.
  • Attained the Zero Attrition Award for maintaining a cohesive and high-performing team.
  • Proud Club 5 Member for consistently exceeding performance expectations.
  • Have completed all the tasks/targets within the given time frame.
  • Received appreciation and accolades from the clients/customers.
  • Received a promotion along with an increment.
  • Started my career as an Executive and rose as a PMO Senior Analyst.

Education

My Educational Background

infinc

Certified Software Test Professional

From Infics Solutions, Bangalore

In 2005
Pune-University

Bachelor of Science

From Pune University

In 2001
C-DAC

Diploma in Information Technology

From C-DAC, MCITR, Modern College Pune

In 2001

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My Resume

Declaration

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake to inform you of any changes therein, immediately.

Nikhil Vaman Siddhaye

Download My Resume